Info

 

COVID-19 Information

We’ve waited a long time to get back together. But before you come to the party we need you all to do the right thing. Be the good people that we know you are. 

 

Please take a lateral flow Covid test on the day. These are easy to use and free online & at pharmacies. Log your result on the NHS website. If you test positive, do not attend the festival, isolate then get in touch about our refund process. We are an outdoor event. Lateral Flow Tests are not mandatory, but we strongly recommend you take them before coming.

 

Wear a face covering travelling to the event and in queues, including when entering the event and at the bars, food vans and toilets.

 

Scan our QR code before entering the festival using NHS Check in Scotland. This process is speeded up if you add your details to the app in advance. It’s a legal requirement for you to check in to the festival.

 

Hand sanitiser will be available throughout the festival site, please remember to use it regularly.

 

Please respect the staff and your fellow dancers. Give people enough space and last but not least, enjoy yourselves!

 
 

Entry Policy 

Riverside Festival operates a zero tolerance policy towards racism, homophobia, transphobia, sexism, and all forms of discrimination. All offenders will be banned from the event and reported to the police.

 

Riverside Festival operates a zero tolerance policy to drugs. Anyone found with illegal drugs, including ‘Legal Highs' will be banned from the event and reported to the police. We will have drug disposal bins in the queues so you can deposit any drugs you may have with you.

 

All event attendees will be subject to a search before entry is permitted to the event

 

Please don’t bring a bag unless it is absolutely essential. Bags larger than 30cm x 42cm (the size of a sheet of A3 paper) will NOT be permitted. Those who need to bring bags will be separated into bag search lanes, and may be delayed as a result of these searches. Please note that there are no storage lockers available at the event.

 

You may bring a non-professional camera into the event. If you wish to bring a professional camera you must contact us first and seek permission.

            

NO glass bottles and glass containers (including perfumes) are permitted in the event. All glass will be confiscated and not returned

NO food & alcohol to be brought onto the site.

NO drugs or weapons are allowed into the festival. This includes 'Legal Highs'.

NO drones, portable laser equipment, laser pens, air horns, megaphones, vuvuzelas, kites, spray paint cans, aerosols over 250ml, sound systems, gazebos, unofficial tabards and reflective jackets, or any item that could be considered a weapon, including multi-tools, are permitted. Flares, gas or smoke devices, fireworks, sparklers, Chinese / sky lanterns, firewood, candles or any flames are also not permitted. Items will be confiscated and not returned.

NO football colours allowed

 

 

Ticket Information

All tickets purchased for Riverside Festival 2021 are non-refundable and non-transferable.

 

If the event has to be moved due to government regulations, all tickets will be valid for the revised dates or a face value refund of the tickets can be issued within 14 days of the rescheduled announcement.

 

In the event of the festival being cancelled, tickets will be refunded at the point of purchase.

 

All original tickets for Riverside Festival 2020 remain valid and will be automatically transferred to the new dates of Riverside Festival 2021 by Friday 27th August 2021. The deadline has now passed for any Riverside Festival 2020 ticket refunds.

 

Tickets are digital only, you will not receive a physical ticket.

 

-Riverside Festival By Night Events (After Party)

 

There are two types of tickets for our By Night events - one for attendees of By Day event and one for the By Night event only.

 

Everyone who has purchased a joint By Day / By Night ticket will be required to show their wrist bands at the SWG3 box office - please ensure you keep your wristband on at all times.

 

Anyone who has the lower priced By Night ticket but who doesn’t have a By Day wristband, will be required to pay an additional fee for entry to the By Night events.

 

 

Entry Details

  • Gates open at 2pm each day.
  • Curfew for entry is
    • 7pm on Friday
    • 6pm on Saturday & Sunday.
  • NO exit and re-entry to the event.
  • Management reserves the right to refuse entry to the event.
  • You may be asked for proof of identity at entry. If this cannot be supplied then entry may be refused with no refund given.
  • Riverside Festival By Day and By Night are for ages 18 and over.
  • In order to gain entry to the event and get served at any of our bars, in line with the Challenge 25 policy, we accept the following types of ID:
    • Current UK or Overseas Driving License / Provisional License
    • Current UK or Overseas Passport
    • Valid PASS Card (Proof of Age Standards Scheme)
    • Valid National ID card (Overseas Only)

 

 

Travel

The event takes place at the Riverside Museum, 100 Pointhouse Road, Glasgow, G3 8RS

 

We are a 10 minute walk from Partick Train Station and Subway in Glasgow’s West End. If you are travelling into Glasgow, both Glasgow Central and Queen Street have connecting trains to Partick.

 

Please check details and conditions before you travel with your respective providers.

 

 

On Site

We will be operating a cashless site, only card will be accepted.

A variety of food traders will be curated by Big Feed, with vegetarian, vegan & gluten-free options available.

There will be a first aid/welfare tent on site.

 

 

Accessibility 

If you require a personal carer, please email info@riversidefestivalglasgow.com once you have purchased your ticket and you will receive a Personal Carer request form to be signed and returned.

FAQs

  • Are event tickets transferable/refundable?

    Tickets are strictly non transferable and non-refundable.

    You may be asked for proof of identity at entry. If this cannot be supplied then entry may be refused with no refund given.

     

     

     

  • Bags and Searches

    All event attendees will be subject to a search before entry is permitted to the event

    Please don’t bring a bag unless it is absolutely essential. Bags larger than 30cm x 42cm (the size of a sheet of A3 paper) will NOT be permitted. Those who need to bring bags will be separated into bag search lanes, and may be delayed as a result of these searches. Please note that there are no storage lockers available at the event.

     

  • Can I bring my own Alcohol?

    No. Bringing your own alcohol is prohibited.

    Various alcoholic beverages including draught beer, packaged beer, ciders, wine, spirits & mix, juices, and water can be bought at the Riverside Festival across various bars.

    The Challenge 25 process will be in operation across all bars within the festival site and will be rigorously enforced.

     

  • Can I bring my own food?

    No. A variety of food traders will be curated by Big Feed, with vegetarian, vegan & gluten-free options available.

  • I can't find the answer I'm looking for.

    For any further enquiries please contact: 
    manager@riversidefestivalglasgow.com

    For press enquiries please contact: 
    jenn@electricshores.com

  • Will you accept cash or card on site?

    We are operating a cashless site as part of our COVID-19 mitigations - only card will be accepted across site.

     

Tickets are strictly non transferable and non-refundable.

You may be asked for proof of identity at entry. If this cannot be supplied then entry may be refused with no refund given.

 

 

 

All event attendees will be subject to a search before entry is permitted to the event

Please don’t bring a bag unless it is absolutely essential. Bags larger than 30cm x 42cm (the size of a sheet of A3 paper) will NOT be permitted. Those who need to bring bags will be separated into bag search lanes, and may be delayed as a result of these searches. Please note that there are no storage lockers available at the event.

 

No. Bringing your own alcohol is prohibited.

Various alcoholic beverages including draught beer, packaged beer, ciders, wine, spirits & mix, juices, and water can be bought at the Riverside Festival across various bars.

The Challenge 25 process will be in operation across all bars within the festival site and will be rigorously enforced.

 

No. A variety of food traders will be curated by Big Feed, with vegetarian, vegan & gluten-free options available.

For any further enquiries please contact: 
manager@riversidefestivalglasgow.com

For press enquiries please contact: 
jenn@electricshores.com

We are operating a cashless site as part of our COVID-19 mitigations - only card will be accepted across site.