FAQs
- FAQS
Gates open at 1pm each day.
Curfew for entry is 6pm each day.
NO exit and re-entry to the event.
Management reserves the right to refuse entry to the event.
You may be asked for proof of identity at entry. If this cannot be supplied then entry may be refused with no refund given.
Riverside Festival By Day and By Night are for ages 18 and over.
In order to gain entry to the event and get served at any of our bars, in line with the Challenge 25 policy, we accept the following types of ID:
Current UK or Overseas Driving Licence / Provisional Licence
Current UK or Overseas Passport
Valid PASS Card (Proof of Age Standards Scheme)
Valid National ID card (Overseas Only)
Entry Policy
There are some key points below to help make the Riverside Festival a safe environment for everyone where you can party without worrying about being verbally or physically harassed. Everyone deserves respect and we also support upholding the law when it comes to the terms of our licence.
Riverside Festival is an inclusive, fun and safe environment, where tolerance and freedom of expression are of paramount importance.
We will not tolerate abuse of any kind, whether it's towards our fellow ravers, members of staff, or performers. We operate a zero tolerance policy towards racism, homophobia, transphobia, sexism, and all forms of discrimination.
If anyone is subjected to anti-social behaviour, then please make this known to a member of security who will discreetly handle the situation.
Everyone should feel safe in this environment and everyone should feel like the Riverside Festival is the place for them to go - anyone who harbours intolerance views, this is not the place for you.
Riverside Festival operates a zero tolerance policy to drugs. Anyone found with illegal drugs, including ‘Legal Highs' will be banned from the event and reported to the police. We will have drug disposal bins in the queues so you can deposit any drugs you may have with you.
Anyone involved in acts mentioned above will be duly banned from the event and reported to the police.
All event attendees will be subject to a search before entry is permitted to the event
Please don’t bring a bag unless it is absolutely essential. Bags larger than 30cm x 42cm (the size of a sheet of A3 paper) will NOT be permitted. Those who need to bring bags will be separated into bag search lanes, and may be delayed as a result of these searches.
Please note that there are no storage lockers available at the event.
You may bring a non-professional camera into the event. If you wish to bring a professional camera you must contact us first and seek permission.
NO glass bottles and glass containers (including perfumes) are permitted in the event. All glass will be confiscated and not returned
NO food & alcohol to be brought onto the site.
NO drugs or weapons are allowed into the festival. This includes 'Legal Highs'.
NO drones, portable laser equipment, laser pens, air horns, megaphones, vuvuzelas, kites, spray paint cans, aerosols over 250ml, sound systems, gazebos, unofficial tabards and reflective jackets, or any item that could be considered a weapon, including multi-tools, are permitted. Flares, gas or smoke devices, fireworks, sparklers, Chinese / sky lanterns, firewood, candles or any flames are also not permitted. Items will be confiscated and not returned.
NO football colours allowed
Ticket Information
All tickets purchased for Riverside Festival 2022 are non-refundable and non-transferable.
If the event has to be moved due to government regulations, all tickets will be valid for the revised dates or a face value refund of the tickets can be requested within 14 days of the rescheduled announcement, minus your booking fee.
In the event of the festival being cancelled, tickets will be refunded at the point of purchase minus your booking fee.
Tickets are digital only, you will not receive a physical ticket.
Travel
The event takes place at the Riverside Museum, 100 Pointhouse Road, Glasgow, G3 8RS
We are a 10 minute walk from Partick Train Station and Subway in Glasgow’s West End. If you are travelling into Glasgow, both Glasgow Central and Queen Street have connecting trains to Partick.
Please check details and conditions before you travel with your respective providers.
On Site
There will be a first aid/welfare tent on site.
Accessibility
If you require a personal carer, please contact us using the details in the FAQs below once you have purchased your ticket. You will then be sent a Personal Carer request form to be signed and returned.
Tickets are strictly non-transferable and non-refundable. In the event of a sold out event, Skiddle and Resident Advisor operate a ticket resale for ticket holders to sell to the waiting list.
- Are event tickets transferable/refundable?
Tickets are strictly non transferable and non-refundable.
You may be asked for proof of identity at entry. If this cannot be supplied then entry may be refused with no refund given. - Bags and Searches
All event attendees will be subject to a search before entry is permitted to the event
Please don’t bring a bag unless it is absolutely essential. Bags larger than 30cm x 42cm (the size of a sheet of A3 paper) will NOT be permitted. Those who need to bring bags will be separated into bag search lanes, and may be delayed as a result of these searches. Please note that there are no storage lockers available at the event.
- Can I bring my own Alcohol?
No. Bringing your own alcohol is prohibited.
Various alcoholic beverages including draught beer, packaged beer, ciders, wine, spirits & mix, juices, and water can be bought at the Riverside Festival across various bars.
The Challenge 25 process will be in operation across all bars within the festival site and will be rigorously enforced. - Can I bring my own food?
No. Food can be purchased from a variety of street food vendors on site.
Gates open at 1pm each day.
Curfew for entry is 6pm each day.
NO exit and re-entry to the event.
Management reserves the right to refuse entry to the event.
You may be asked for proof of identity at entry. If this cannot be supplied then entry may be refused with no refund given.
Riverside Festival By Day and By Night are for ages 18 and over.
In order to gain entry to the event and get served at any of our bars, in line with the Challenge 25 policy, we accept the following types of ID:
Current UK or Overseas Driving Licence / Provisional Licence
Current UK or Overseas Passport
Valid PASS Card (Proof of Age Standards Scheme)
Valid National ID card (Overseas Only)
Entry Policy
There are some key points below to help make the Riverside Festival a safe environment for everyone where you can party without worrying about being verbally or physically harassed. Everyone deserves respect and we also support upholding the law when it comes to the terms of our licence.
Riverside Festival is an inclusive, fun and safe environment, where tolerance and freedom of expression are of paramount importance.
We will not tolerate abuse of any kind, whether it's towards our fellow ravers, members of staff, or performers. We operate a zero tolerance policy towards racism, homophobia, transphobia, sexism, and all forms of discrimination.
If anyone is subjected to anti-social behaviour, then please make this known to a member of security who will discreetly handle the situation.
Everyone should feel safe in this environment and everyone should feel like the Riverside Festival is the place for them to go - anyone who harbours intolerance views, this is not the place for you.
Riverside Festival operates a zero tolerance policy to drugs. Anyone found with illegal drugs, including ‘Legal Highs' will be banned from the event and reported to the police. We will have drug disposal bins in the queues so you can deposit any drugs you may have with you.
Anyone involved in acts mentioned above will be duly banned from the event and reported to the police.
All event attendees will be subject to a search before entry is permitted to the event
Please don’t bring a bag unless it is absolutely essential. Bags larger than 30cm x 42cm (the size of a sheet of A3 paper) will NOT be permitted. Those who need to bring bags will be separated into bag search lanes, and may be delayed as a result of these searches.
Please note that there are no storage lockers available at the event.
You may bring a non-professional camera into the event. If you wish to bring a professional camera you must contact us first and seek permission.
NO glass bottles and glass containers (including perfumes) are permitted in the event. All glass will be confiscated and not returned
NO food & alcohol to be brought onto the site.
NO drugs or weapons are allowed into the festival. This includes 'Legal Highs'.
NO drones, portable laser equipment, laser pens, air horns, megaphones, vuvuzelas, kites, spray paint cans, aerosols over 250ml, sound systems, gazebos, unofficial tabards and reflective jackets, or any item that could be considered a weapon, including multi-tools, are permitted. Flares, gas or smoke devices, fireworks, sparklers, Chinese / sky lanterns, firewood, candles or any flames are also not permitted. Items will be confiscated and not returned.
NO football colours allowed
Ticket Information
All tickets purchased for Riverside Festival 2022 are non-refundable and non-transferable.
If the event has to be moved due to government regulations, all tickets will be valid for the revised dates or a face value refund of the tickets can be requested within 14 days of the rescheduled announcement, minus your booking fee.
In the event of the festival being cancelled, tickets will be refunded at the point of purchase minus your booking fee.
Tickets are digital only, you will not receive a physical ticket.
Travel
The event takes place at the Riverside Museum, 100 Pointhouse Road, Glasgow, G3 8RS
We are a 10 minute walk from Partick Train Station and Subway in Glasgow’s West End. If you are travelling into Glasgow, both Glasgow Central and Queen Street have connecting trains to Partick.
Please check details and conditions before you travel with your respective providers.
On Site
There will be a first aid/welfare tent on site.
Accessibility
If you require a personal carer, please contact us using the details in the FAQs below once you have purchased your ticket. You will then be sent a Personal Carer request form to be signed and returned.
Tickets are strictly non-transferable and non-refundable. In the event of a sold out event, Skiddle and Resident Advisor operate a ticket resale for ticket holders to sell to the waiting list.
Tickets are strictly non transferable and non-refundable.
You may be asked for proof of identity at entry. If this cannot be supplied then entry may be refused with no refund given.
All event attendees will be subject to a search before entry is permitted to the event
Please don’t bring a bag unless it is absolutely essential. Bags larger than 30cm x 42cm (the size of a sheet of A3 paper) will NOT be permitted. Those who need to bring bags will be separated into bag search lanes, and may be delayed as a result of these searches. Please note that there are no storage lockers available at the event.
No. Bringing your own alcohol is prohibited.
Various alcoholic beverages including draught beer, packaged beer, ciders, wine, spirits & mix, juices, and water can be bought at the Riverside Festival across various bars.
The Challenge 25 process will be in operation across all bars within the festival site and will be rigorously enforced.
No. Food can be purchased from a variety of street food vendors on site.
